FAQ

Wedding Information

Your Questions, Answered

We're here to ensure that you have all the information you need to fully enjoy this special day with us.

Payments & Deposits

How much is the deposit?

There is no deposit required for your reservation, only a valid debit card/credit card is required.

How do I submit payment?

When is my final payment due?

Do you accept payments over the phone?

Reservations & Room Details

Can I add a roommate to my reservation after I have booked single occupancy?

Yes, you may add a guest to your reservation, however, this request must be submitted in writing. Once confirmed, we will provide you with an updated invoice for your reservation.

Can we request rooming next to our family/friends?

Can I request double beds?

Can I change my travel dates after my reservation has been made?

Travel Protection & Changes

What should I do if I need to cancel my reservation?

To cancel your reservation, please send a written request via email or by submitting the Cancellation Request Form.

What do I do if I want to add travel protection, but my roommate does not?

Flights & Transportation

Can I book my flight on my own?

Yes, KT Travel & More does not book flights for wedding groups.

When can I book my flights?

What happens if I miss my flight?

What airport do I fly to?

Is transportation to and from the airport included?

Travel & Destination Info

Do I need a passport to travel to the Dominican Republic?

Yes, a valid passport is required for travel to Mexico.

Can I book excursions?

What is the group name?

What are the travel dates?

We can't wait to see you!

Please RSVP before November 5, 2026. Let us know if you're coming.

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FAQ