Accommodations

Hyatt Ziva Cancun

Distance from hotel to Cancun International Airport: 31min.

A stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun, framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. Experience the Evolution of All Inclusive luxury, where you are inspired to live in the moment. Find your bliss on white sand beaches, and play in the clear-blue waters of the sea. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 8 unique restaurants and 3 lounges, featuring local and international cuisines. If you prefer your tastings in a more spirited form, there are 6 bars on property, including a microbrewery! Spend a day to rejuvenate body and soul at the oceanfront spa, with optional massages, holistic body treatments and a hydrotherapy circuit.

WEDDING ROOM BLOCK INFORMATION

We have entrusted KT Travel & More, LLC to book the accommodations for our guests. To make this wedding planning process as simple as possible for us, we request that you only book your resort accommodations for our wedding through KT Travel & More, LLC only. Deposits for your reservation are due within seven (7) days of receiving your invoice. Final payment is due no later than March 8, 2025. Once KT Travel & More, LLC has received your reservation request, please allow 24-48 hours reservation to be created, and your invoice emailed to you for payment.
 

Payment Details

Deposit: One night per person Due within seven (7) days of receiving your invoice
Second Deposit
: Additional one night stay per person Due November 8, 2024
Final Payment
: Due March 8, 2025
Travel Window:
June 18-22, 2025
 
The hotel has a 3-night minimum requirement on all reservations. The dates above are the contracted dates set forth in the room block; you can request to book your reservation within these dates. Deviation outside of these dates (before June 18, 2025, after June 22, 2025) may result in a rate change and is subject to availability.

ROOM CATEGORIES + PRICING

Prices are listed per person, per night.

Prices are listed per person, per night. Please be advised, children under the age of 13 are not permitted in the Swim Up room category.

RESORT VIEW KING/RESORT VIEW DOUBLE

Enjoy a private balcony overlooking the resort in this 44 sq m (483 sq ft) room. * Bed and room configurations may differ than picture

ADDITIONAL INFORMATION 
  • Resort view with king-size bed and queen sofa bed
  • Complimentary mini bar
  • Complimentary wifi
  • Sitting area
  • Private balcony
  • Floor-to-ceiling windows that open with blackout drapes
  • Individual air conditioning and heat control
  • Iron and ironing board
  • Laptop-size in-room safe
  • Dataport
  • Satellite flat screen HDTV
  • Bluetooth speaker and charging station
  • Cordless phone
  • Alarm clock radio
  • Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer
  • Plush robe and slippers
  • Rollaway bed and 24-hour room service upon request
  • Room sleeps 4 guests (up to 3 children)
  • Personalized concierge services

OCEANFRONT KING/OCEANFRONT DOUBLE

Take in sweeping oceanfront views from your 44 sq m (483 sq ft) guestroom’s private balcony.

ADDITIONAL INFORMATION
  • Direct Caribbean sea view
  • King-size bed and queen sofa bed
  • Complimentary mini bar
  • Complimentary wifi
  • Sitting area
  • Private balcony
  • Floor-to-ceiling windows that open with blackout drapes
  • Individual air conditioning and heat control
  • Iron and ironing board
  • Laptop-size in-room safe
  • Dataport
  • Satellite flat screen HDTV
  • Bluetooth speaker and charging station
  • Cordless phone
  • Alarm clock radio
  • Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer
  • Plush robe and slippers
  • Rollaway bed and 24-hour room service upon request
  • Room sleeps 4 guests (up to 3 children)
  • Personalized concierge services

SWIM UP KING/SWIM UP DOUBLE

Located in the Pyramid building, this spacious 44 sq m (483 sq ft) room has direct semi-private pool access and sea views. Guests 13+ only in all swim-up rooms.

ADDITIONAL INFORMATION 
  • Caribbean Sea views
  • Semi-private pool access
  • King-size bed and queen size sofa bed
  • Sitting area
  • Private balcony
  • Complimentary mini bar
  • Complimentary Wifi
  • Floor-to-ceiling windows that open with blackout drapes
  • Individual air conditioning and heat control
  • Iron and ironing board
  • Laptop-size in-room safe
  • Charging station and data port
  • Satellite flat screen HDTV and Bluetooth speaker
  • Cordless phone and alarm clock radio
  • Separate workspace, desk, and conference call capabilities
  • Marble bathroom with separate shower and magnified makeup mirror, hair dryer plus premium bath amenities
  • Robe and slippers
  • Rollaway bed and 24-hour room service upon request
  • Room sleeps 4 guests
  • Personalized concierge services

CLUB OCEANFRONT KING/DOUBLE

Delight in this spacious 141 sq m (1,524 sq ft) Club suite with a private hot tub. Hyatt Club Level is an upgraded experience featuring amenities such as: private check-in and check-out, and personalized Butler and Concierge Services. This is a premium suite. See World of Hyatt program terms for upgrade eligibility. 

ADDITIONAL INFORMATION
  • Direct Caribbean Sea views
  • Hyatt Ziva Club lounge featuring premium drinks, appetizers, continental breakfast and WiFi
  • King-size bed and sitting area
  • Refreshment center plus 4 miniature bottles of liquor, water and upgraded snacks
  • Private balcony with hot tub
  • Complimentary calls to Mexico, USA and Canada – applies to suites only
  • State-of-the-art espresso machine
  • Dining area
  • Complimentary WiFi
  • Floor-to-ceiling windows that open with blackout drapes
  • Individual air conditioning and heat control
  • Iron and ironing board
  • Laptop-size in-room safe
  • Charging station and dataport
  • Satellite flat screen HDTV and bluetooth speaker
  • Cordless phone
  • Alarm clock radio
  • Separate workspace with a desk and conference call capabilities
  • Walk-in shower with a magnified makeup mirror, hair dryer and premium bath amenities
  • Separate shower and bathtub
  • Robe and slippers
  • Rollaway bed and 24-hour room service at your request
  • Room sleeps 4 guests (up to 2 children)

TURQUOIZE OCEANFRONT MASTER KING OR DOUBLE (ADULTS ONLY)

Relax in the 700-square-foot Turquoize Suites at Hyatt Ziva Cancun, the brand-new adults-only (18+) beachfront tower, featuring a balcony with a private hot tub, sitting area and stunning ocean views. This suite includes one king bed, bathroom with a signature floor-to-ceiling glass-enclosed corner shower and many exclusive benefits, including private check-in access, an adults-only restaurant, a rooftop infinity pool and private elevator access to Zen Spa. Room for three guests.

SERVICES

  • Direct view of the Caribbean Sea
  • Private balcony with hot tub
  • Private VIP reception and check-in area
  • Private access to a rooftop infinity pool and Punta Vista bar
  • Adults only tower, all guests are over 18 years old
  • In-room tablets to order room service or communicate with your butler
  • Large opening windows and blackout curtains
  • Luxury bathroom with walk-in shower, magnifying makeup mirror, hair dryer and premium bath products
  • King bed and living room
  • Complimentary minibar
  • Free Wifi
 

 

  • Individual heating and air conditioning control
  • Iron and ironing board
  • In-room safe for laptop storage
  • Charging station and data port
  • Flat-screen TV with HD satellite channels and Bluetooth speaker
  • Cordless phone and alarm clock radio
  • Bathrobe and slippers
  • Rollaway bed and 24-hour room service upon request
  • Complimentary phone calls to Mexico, the US and Canada
  • Room for three guests
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Accommodation Categories and Descriptions

Arrival/Departure Time:
Check-in-time: 3:00 pm
Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
Hyatt Ziva Cancun is a family friendly resort.

Cancellation Policies

Cancellations made on or before December 9, 2024: initial deposit is nonrefundable.
Cancellations made between December 10, 2024-March 9, 2025: a two-night per person penalty will be assessed.
Cancellations made between March 10, 2025- Zero (0) days prior to departure: 100% penalty per person shall be assessed and reservations are nonrefundable.

Transportation to and from the airport

Transportation to and from the airport is booked through Lomas Travel. Transportation is booked once we have received your flight itinerary.
 
Shared Round Trip: Take advantage and secure your place, enjoy a safe and reliable service in vehicles such as Transporter, Crafter, Sprinter or even bus, depending on availability. These shared services are made by making a maximum of 3 stops.
Private Transporter: This is the best option for groups transportation, families and friends traveling together. Enjoy an efficient service that will drive you comfortably and on time. It accommodates a maximum of 7 passengers including luggage.
Private Luxury Collection: Part of the Lomas Travel Luxury Collection line. These vehicles are the best option for those seeking comfort and luxury. They are all equipped with air conditioning. They have a maximum capacity of 5 passengers with luggage. The service can be provided with Navigator, Suburban or Avantgarde type vehicles, depending on availability.
Private Grand Luxury Collection: Part of Lomas Travel’s Navigator Grand Luxury Collection. They are the best option for those seeking comfort, luxury and exclusivity in late model vehicles. They are all equipped with air conditioning. They have a maximum capacity of 5 passengers with luggage. Contact an executive to confirm availability.
Please note that rates for transportation are subject to change. In order to confirm your transportation, your flight itinerary is required. Flight itineraries are due no later than April 17, 2025. Failure to submit flight itineraries within fifteen (15) days of the due date will result in the loss of transportation and will be nonrefundable.

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