FAQ

Travel Protection is available and booked through Travel Insured.

Yes, KT Travel & More LLC does not book flights for wedding groups.

Upon receipt of your invoice, there will be a link to the Credit Card Authorization Form. You will submit your payment information for us to make your payment. For future payments, you may either use the card on file or submit a new authorization form to use a new card. Please note, payments are not automatically withdrawn from your account and a request must be submitted via email for us to process a payment for you.

Please refer to the Plus One Policy located on the wedding website. Should you be approved to add a plus one, please reach out to me and I will request the additional person to be added to your room.

Transportation to and from the airport is not included in your reservation total but paid for with your reservation at the price quoted on the Accommodations page under Transportation.

Yes, optional excursions are provided for booking.

• To cancel your reservation, please submit the Cancellation Request Form located on your invoice. Cancellations by phone call or text message is prohibited.
• Refunds are currently being processed in 7-14 business days (subject to change).

Yes, special requests can be made for you to room next to your family/friends, however, these requests are subject to availability and are not guaranteed.

Yes, special requests can be made for a double-bed room, however, these requests are subject to availability and are not guaranteed.

Reservation modifications must be requested in writing and will not be accepted forty-five (45) days or less prior to check-in of the earliest reservation in the room block. Reservation modifications include, but are not limited to name changes, adding/removing a guest from the reservation, shifting of reservation dates, changes to room categories, etc. If reservations are requested to be changed less than forty-five (45) days prior to travel, a change fee of $10.00 per change will be billed to the reservation. Modification requests may not be approved by the resort. Change fees not paid by the individual reservation will be deducted from your deposit or comp refunds.

Flight schedules for American Airlines, United Airlines and Delta Airlines are published 10 months in advance. All other airlines are 6-8 months, depending on the airline.

Final payment for your room reservation is due no later than March 4, 2025.